Support and contact

Reach the right place.

Use the product-support address for account, privacy, or general questions. Use the security address only for suspected vulnerabilities.

Product and account support

Support

For account access, product behavior, privacy questions, or general feedback, email support@strideauth.com.

Do not send passwords, recovery keys, authenticator secrets, backup codes, session cookies, or decrypted vault contents.

Responsible reporting

For a suspected vulnerability, email security@strideauth.com with a concise description and safe reproduction details.

Read Security at StrideAuth for the current architecture, limits, and reporting guidance.